Frequently Asked Question

The purpose of such sections is to save the webmaster or support specialist from having to answer some of the questions asked.

Levelo is a brand for premium mobile accessories. We manufacture and sell a variety of products, with a particular focus on cases and covers, screen protectors, lens protectors, watch bands, cables, and charging pads.

You can buy Levelo products directly from our website,, or from authorized retailers.

​Our products are designed to fit a wide range of mobile devices, including smartphones and tablets from major manufacturers such as Apple, Samsung, and Google.

Yes, our products are made from high-quality materials and are designed to be durable and long-lasting. We stand behind the quality of our products and offer a warranty on all our products.

You can contact us by email at [email protected]. Our customer service team is available to assist you with any questions or concerns you may have.

We currently do not offer customization options for our products, but we are always open to feedback from our customers and may consider offering customization options in the future.

Our website includes detailed product descriptions and specifications, as well as customer reviews, to help you decide which product is right for you.

Yes, we want you to be delighted with your purchase. If for any reason you are not satisfied with your Levelo product, don't hesitate to get in touch with our customer service team for assistance.

We accept payment by credit card, & debit card.

Yes, we offer attractive prices for customers who wish to purchase a large quantity of our products. Please get in touch with us at [email protected] for more information.

Yes, we offer discounts for bulk orders. Please get in touch with us at [email protected] for more information.

Yes, you can buy our products individually from our website or from authorized retailers.

Yes, we offer wholesale pricing for retailers and distributors. Please get in touch with us at [email protected] for more information.

Yes, we offer custom packaging options for bulk orders. Please get in touch with us at [email protected] for more information.

We ship our products to customers internationally.

We offer free standard shipping on specific locations. We also offer expedited shipping options for an additional fee. For more details on shipping costs please get in touch with us on [email protected] 

Standard shipping will take 3-5 business days. International shipping times may vary depending on the destination and the products.

Yes, we provide tracking information for all shipments.

We use a variety of shipping carriers as per the destination.

Yes, all of our products come with a warranty. Please refer to our website's product page or warranty page for more information.

To make a warranty claim, please get in touch with our customer service team at [email protected] with your order number and a description of the issue you are experiencing. We will provide instructions for returning the product and processing your warranty claim.

We accept returns within 30 days of the date of purchase. Please refer to our website for our complete return policy and instructions for initiating a return.

Our products are designed to be compatible with a wide range of mobile devices. Please refer to the product page on our website for information on device compatibility.

We do not offer installation services for our products, but we provide detailed installation instructions and support to help you install your product correctly. If you have any questions or need assistance, please get in touch with our customer service team for help.

An SKU is short for "stock keeping unit", is a unique number combination used by retailers to identify and track products.

in order to extend warranty you are required to submit your information within 48 hours of purchase to extend your warranty for an additional 12 months. To fill out your informational kindly click on the link below.